GTI
GTI is an IT Service Provider located at Cochin, India. GTI Committed to delivering high quality and cost effective software products and services.
Thursday, 10 October 2013
AUTOMATED QUEUE MANAGEMENT
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Queue System |
Modern
day service industry is highly focused on ensuring an enhanced customer
experience not only through better service but also by providing facilities
that would make the customer feel more comfortable, more entertained and more
satisfied. Queues at service counters have always been a bane to the service
industry and is always a great cause of customer complaints and ultimately
customer dissatisfaction. Hence it is extremely important to seriously look at
more automated Queue Management and Customer Flow Management Systems.
Banks,
Hospitals, Telecom Service Counters, Government / Other Service counters,
Airports etc invariably have long and boring queues. While a great deal of
effort has been made by hardware vendors in developing Queue Management
Systems, most of them failed over time primarily due to the reason that
hardware based Queue Management Systems lack the flexibility and adaptability
to be adopted in a wide range of application areas. For example a generic
hardware solution may not fit well for all type of service counters – the
customer flow in a hospital could be much different from that of a Government
Service Counter.
Software
based Queue Management and Customer Flow Management is gaining increasing
popularity due the simple reason that it offers easy customization option to
make the solution suit for all kinds of application areas, including Banks,
Hospitals, Telecom Service Counters, Government / Other Service counters.
Innovative Queue Management / Token Management Systems like QMAGIK.com
has been very successful in a short period of time for the simple reason that
they offer customization options to suit the needs of all kinds of service
industries.
Solutions
like QMAGIK.com also provide options to capitalize the captive audience
by inserting advertisement videos, advertisement banner or scrolling
advertisement in between token display. This provides a very valuable cross
selling and up selling opportunity for Banks, Hospital, Telecom Companies or
even Government establishments by making their customer aware of their other
products,
services and achievements.
Modern
day software based Queue Management, Token Management and Customer Flow
Management Systems go beyond a normal Token Generation and Token Calling System
by providing its customers a better customer experience during the service
delivery process.
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After taken token and Waiting |
For Queue Management System software visit our website
Qmagik |
Tuesday, 20 March 2012
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Monday, 30 January 2012
Queue Management System
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long Queues |
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Token Management System |
Or call us
(91) 484 662 6777
http://www.qmagik.com
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